At Kata.co.in, we are committed to delivering your orders safely and on time across India. Please read our shipping terms carefully.


1. Shipping Locations

We currently deliver across all major cities and towns in India.
For remote or restricted areas, please contact us before placing your order.


2. Shipping Charges

  • We offer Free Shipping on select products and orders above ₹[X,XXX].

  • For orders below the minimum order value, shipping charges will be calculated at checkout based on the product’s weight, size, and delivery location.


3. Order Processing Time

  • All orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.


4. Estimated Delivery Time

Location TypeEstimated Delivery
Metro Cities3 – 5 Business Days
Major Cities4 – 7 Business Days
Remote Locations/Villages7 – 12 Business Days

Delivery times may vary during peak seasons, festivals, or due to courier delays.


5. Courier Partners

We ship through trusted courier services and transport partners to ensure safe and timely deliveries.


6. Order Tracking

Once your order is dispatched, you will receive an email/SMS with the tracking details. You can track your shipment through the courier partner’s website.


7. Shipping Restrictions

  • We do not ship to PO Box addresses.

  • Hazardous, heavy-weight, or custom orders may require special shipping arrangements.

  • For bulk or customized orders, shipping timelines may vary.


8. Delivery Issues

If your package is lost, delayed, or arrives damaged:

  • Please contact our support team within 48 hours of delivery.

  • Share your Order ID and photos of the damaged packaging/product.


9. Contact for Shipping Queries

📧 Email: info@kata.co.in
📞 Phone: +91-9322912974
Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM