Are your products covered under warranty?

Yes, all our products come with a standard manufacturer warranty. Warranty periods vary by product. Please check the product description or contact us for details.

What types of weighing scales do you sell?

We offer a wide range of weighing solutions including:

  • Price Computing Scales

  • Table Top Scales

  • Industrial Platform Scales

  • Chicken & Farm Scales

  • Barcode & Printer Scales

  • Weighbridges (50 to 100 tons)

  • Customized weighing solutions for retail and industries.

How can I place an order?

You can place your order directly on our website (kata.co.in) or contact us through WhatsApp, email, or phone for bulk orders and inquiries.

What payment methods are available?

We accept secure payments via:

  • Credit/Debit Cards

  • Net Banking

  • UPI / Google Pay / PhonePe

  • Wallets

  • Direct Bank Transfer (for bulk orders)

How long will my order take to arrive?

Delivery times vary by location:

  • Metro cities: 3-5 business days

  • Other areas: 4-10 business days
    You will receive tracking details once your order is shipped.

Can I return or replace a product?

Yes, if the product is damaged, defective, or incorrect, you can request a return within 7 days of delivery. Please visit our Return & Refund Policy page for more details.

Do you offer Cash on Delivery (COD)?

Currently, we do not offer Cash on Delivery for weighing equipment due to product weight and size.