Privacy Policy

At Kata.co.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Details: Name, Phone Number, Email Address, Shipping Address
Payment Information: Credit/Debit card details, UPI ID, or other payment-related information (processed securely through payment gateways)
Order Details: Product purchased, quantity, price
Website Usage Data: IP address, browser type, and browsing behavior (for website improvement)
Communication Records: Emails, messages, or call records (for customer service)

2. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders
To provide customer support and respond to your inquiries
To send order confirmations, updates, and delivery notifications
To improve our website, services, and user experience
To send promotional emails or offers (only if you have opted in)

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data:

Secure SSL encryption on all payment transactions
Access to your personal data is restricted to authorized personnel only
Regular security monitoring and updates

4. Third-Party Sharing

We do not sell or rent your personal information to third parties.
We may share your data with:

Courier & Logistics Partners: For order delivery
Payment Gateways: For payment processing
Government/Legal Authorities: When required by law

5. Cookies

Our website uses cookies to:

Improve your browsing experience
Save your preferences for future visits
Analyze website traffic and user interaction

You can disable cookies through your browser settings, but some features of the website may not work correctly.

6. Your Rights

You have the right to:

Access your personal data
Correct or update your information
Request deletion of your data (except where legally required to retain it)
Opt-out of marketing emails at any time

To exercise your rights, please contact us at info@kata.co.in.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review it periodically.